At The Black Devora, we take pride in providing our customers with high-quality bee pollen products. If you are not completely satisfied with your purchase, we are happy to offer a return or exchange within 30 days of purchase.

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To be eligible for a return or exchange, the product must be in its original condition and packaging, unopened and unused. To initiate a return or exchange, please contact our customer service team at [insert email address or phone number] with your order number and the reason for the return/exchange.

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Once your return or exchange is approved, you will be provided with a return shipping label. The cost of return shipping will be deducted from your refund or exchange value.

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Please note that we cannot accept returns or exchanges for international orders or products that have been opened or used. If you receive a damaged or defective product, please contact our customer service team immediately, and we will be happy to assist you.

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Refunds will be issued to the original payment method used to make the purchase within 7-10 business days of receiving the returned product. Please note that it may take additional time for your bank or credit card company to process the refund.

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If you have any questions or concerns about our return policy, please contact our customer service team, and we will be happy to assist you.