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Return Policy

At The Black Devora, we take pride in providing our customers with high-quality bee pollen products. If you are not completely satisfied with your purchase, we are happy to offer a return or exchange within 30 days of purchase.

To be eligible for a return or exchange, the product must be in its original condition and packaging, unopened and unused. To initiate a return or exchange, please contact our customer service team at [insert email address or phone number] with your order number and the reason for the return/exchange.

Once your return or exchange is approved, you will be provided with a return shipping label. The cost of return shipping will be deducted from your refund or exchange value.

Please note that we cannot accept returns or exchanges for international orders or products that have been opened or used. If you receive a damaged or defective product, please contact our customer service team immediately, and we will be happy to assist you.

Refunds will be issued to the original payment method used to make the purchase within 7-10 business days of receiving the returned product. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have any questions or concerns about our return policy, please contact our customer service team, and we will be happy to assist you.

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